Measure Twice…. Order Once…..
When I mess up, I have a tendency to mess up repeatedly! This past week I managed to make two good mistakes, once in a price quote, once in a special order…
Both items were special Carefree orders, the price quote was for a sunshade– pretty nice items, they mount on the outside of the rig and work just like roller blinds, but Carefree uses their “fullview” fabric, which lets you see out, but not in. They are perfect for the rear windows when you cannot use a regular window awning because of a ladder.
Anyway- I was in a rush, and gave a quote of about 80% of what the dealer cost is- oh well, that taught me lesson number one for the week.
The second mistake was for a replacement slideout cover fabric. Ever since around the year 2000, A&E has had pretty bad problems with the vinyl they use on their slide covers- they tend to delaminate, so to replace them, I use Carefree of Colorado vinyl, and I’ve had very good luck with those.
That is- as long as I measure and order correctly. I always insist on doing the measurement myself, or I give the customer the order fax sheet showing the measurements needed, but this time I just made a stupid math error (11 feet 11 inches is 143 inches not 123 inches…. oops!).
But, Carefree is fast enough that I can have the correct replacement here in plenty of time (of course, I have to eat the second day shipping charges, plus find someone who needs a 123″ fabric…. cheap!)- so in both cases, the customers are happy, and I’ve learned to not rush so much, and measure twice (though I swear I had learned that already!).
–Chris
Comments
One Comment on Measure Twice…. Order Once…..
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Faxless Cash Advance on
Mon, 6th Jul 2009 6:06 pm
GREAT ARTICLE.
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